Returns & Exchanges
At Drift, we want your home to be your sanctuary, which is why we offer a 30-day trial period on all furniture and decor items to ensure they fit your space perfectly. If you are not completely satisfied with your purchase, we provide a streamlined return process for a full refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Prepare Your Package
Carefully repackage your items in their original boxes with all protective padding to ensure they arrive back at our warehouse safely.
Apply Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your package, covering any previous shipping marks.
Drop Off or Schedule
Take your package to the nearest authorized carrier location or contact us to schedule a home pickup for oversized furniture items.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing